| Feature |
Description |
| 3 way calling |
The ability to call two other parties at the same time. Three people are able to talk at once. |
| 411 directory service |
Allows you to get information for any listed business or home address in the United States or Canada. |
| Anonymous call authentication |
The ability to require anonymous incoming callers to provide authentication before completing the call. |
| Anonymous call rejection |
The ability to reject all incoming calls that have their caller ID set to 'anonymous'. |
| Caller ID with name (outgoing) |
The ability to allow the people who you are calling to see your name and number on their caller ID. |
| Caller ID with name (Incoming) |
The ability to see the name and phone number of the person calling you. |
| Caller ID block (*67) |
The ability to block your phone number/name (remain anonymous) when calling a number with caller ID. |
| Caller ID privacy list |
The ability to block your outgoing caller ID information, while providing a list of important numbers to which this information will still be passed. |
| Caller ID with name while on call waiting |
The ability to see the name and number of an incoming call while you are already on a call. |
| Call broadcasting |
The ability to send a call to multiple people at once. |
| Call forwarding |
Ability to route any calls that come in to another phone number of your choice. |
| Call hunt |
The ability to forward your incoming calls to different numbers, usually ringing each line for an amount of time you specify. |
| Call log password |
The ability to secure the numbers you call with a password of your account control panel. |
| Call record |
The ability to record any of your conversations, and have the recording delievered to your phone as voicemail. |
| Call return (*69) |
The ability to find out the last number that called you. |
| Call transfer |
The ability to transfer a live (connected) call to any other phone number. |
| Call waiting |
Ability to put the 1st call on hold while you answer the 2nd, and switch back and forth seamlessly. |
| Custom caller ID |
Ability to set whatever caller ID you would like for specific numbers that call your home. |
| Custom call blocking |
The ability to block calls from a specific phone number. |
| Custom voicemail messages |
The ability to set a secondary outgoing voicemail message that will only be played to specified incoming numbers. |
| Distinctive ring |
The ability to set a different sounding phone ring for different incoming phone numbers. |
| Do not Disturb (*78) |
The ability to temporarily have your calls automatically go to voicemail. |
| Enhanced 911 (e911) |
Ability to integrate the 911 emergency-calling system that automatically associates a physical address with the calling party's telephone number. |
| Enhanced voicemail |
The ability to access voicemail from a phone or web browser. |
| Fax service |
A dedicated fax line. |
| Internet call forwarding |
The ability to forward your phone number to a SIP (Session Initiation Protocol) address - an internet protocol for live communication. |
| Last Number Redial (*66) |
The ability to call the last number you dialed. |
| Network unavailable forward |
The ability to forward calls to another number in case of an ISP or power outage at your home or office. |
| On-the-go calling |
The ability to use your VoIP service from any broadband connection. |
| Operator services |
The ability to dial '0' to talk to an operator. |
| Remote voicemail access |
The ability to access your voicemail from any phone. |
| Repeat dialing |
The ability to automatically and continually call a number if it returns a busy signal. You can still use your phone while this process occurs. Once it detects that the line is no longer busy, it will connect you. |
| Soft phone |
A program that you can install on your computer that allows you to use your desktop or laptop as a telephone. |
| Toll free service |
The ability to setup a phone number that anyone can call without incurring long distance charges. |
| Virtual phone number |
The ability to have a 2nd phone number in a different or the same area code, that rings to the same line as your main number. Normally used for allowing someone across the country to call you 'locally' so they incur no long distance charges. |
| Wake-up call / Alarm call |
The ability to have your phone call you as a wakeup alarm or to remind you of important dates and appointments. |
| Web based call logs |
The ability to view your call logs (incoming/outgoing) through a web browser. |
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